Shipping & Returns

delivery charge I: 8,21 ¤ incl. 19%VAT (6,90¤ excl. 19% VAT)
Germany

delivery charge II: 15,47 ¤ incl. 19% VAT (13,00 ¤ excl. 19% VAT)
Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Malta,  Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain,

delivery charge III: 27,25 ¤ incl. 19% VAT (22,90 ¤ excl. 19% VAT)
Great Britain, Norway, Switzerland, Liechtenstein

The above shipping costs only apply to delivery locations on the mainland that can be reached by land and rail vehicles.
Shipping costs for islands and mountain stations, for example, please inquire by email.

If you are ordering from outside of the EU it is possible that you have to pay additional customs duties, taxes or fees to your public authorities. We recommend our customers to clear particulars before ordering!

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.